概述
Usability testing is a user research method that evaluates how easy and intuitive a product is to use. It involves observing real users as they interact with a design to identify pain points, confusion, and opportunities for improvement.
Methods
- Moderated Testing: A facilitator guides users through tasks and asks questions.
- Unmoderated Testing: Users complete tasks independently, often recorded for analysis.
- Remote Testing: Conducted online using tools like Maze, UserTesting, or Lookback.
- In-Person Testing: Done in a lab or natural environment to observe detailed behavior.
效益
- Uncovers usability issues before launch
- Informs design decisions with real user data
- Increases product satisfaction and effectiveness
Best Practices
- Test early and often throughout the design process
- Use representative users from your target audience
- Set clear goals and tasks for each session
- Record and analyze results to inform iteration
Related Context
